FAQs for Teaching & Non-Teaching Staff
FAQs for Teachers, support staff & non-teaching staff – Your Questions Answered
FAQs for Teachers & School Staff
Whether you’re a teacher, support staff, or non-teaching staff, you want clear information to do what you do best. This FAQ page gives you the answers you need — from registration to pay and ongoing support. If you can’t find what you’re looking for, our team is here to help!
Do we get holiday pay?
Yes! Holiday pay is rolled up in your daily rate. You will see the breakdown on your booking confirmation.
Do you offer pension contributions?
Yes, we must enrol any of our staff after 12 weeks from their first employment date, that meet all the following criteria: You earn over £192 per week (or £833 per month) ,you are aged twenty-two or over and you are under state pension age. We use the People’s Pension
How do I manage my bookings and availability?
You can easily manage your availability through our app, AvailabilityGrid. This allows you to update the days you can and can’t work, accept and decline bookings, and ensure we only offer placements when you’re free to work.
Do I have to work every week or a certain number of days?
No, you have total flexibility and control of when you work! You can choose to work as much or as little as you want. Simply update your availability in the app.
How much notice will I get for a booking?
The majority of supply is booked in advance. However, we also get some same-day bookings. You can choose not to accept them if they don’t suit your schedule.
What are the working hours?
The typical start time is around 8:15 am, with the finish time around 3:30 pm, depending on the school.
How often will I be paid?
You will be paid weekly, a week in arrears, on a Friday, directly into your bank account.
What’s involved in the registration process?
Registration is simple and quick! You’ll need to fill in online forms and provide key documents like proof of ID, address, qualifications, and references. Click here to see more info on this. Once your registration is complete, you’ll be ready to accept bookings and start working!
How quickly can I start work?
Once your registration is complete and all necessary checks (including your DBS) are cleared, you can start accepting bookings immediately. We aim to get you working as soon as possible.
How do I manage my bookings and availability?
You can easily manage your availability through our app, AvailabilityGrid. This allows you to update what days you can and can’t work and accept and decline bookings.
Will I need to do marking as a daily supply teacher?
Yes, schools do expect supply teachers to mark the work they’ve done on the day
Do I need a DBS certificate?
Yes, you will need an enhanced DBS for child workforce, registered on the Update Service.
Do you offer CPD?
Yes! We offer a range of online CPD courses to support your professional development through the National College.
How do I contact you out of hours?
You can call our office number anytime 01245 353808– we have a 24/7 out-of-hours service.
Can you help with permanent jobs?
Absolutely! We’ve supported many teachers and support staff in securing permanent roles in schools.
What do I need to work as an LSA/TA?
You’ll need GCSE grade 9-4 in Maths and English as a minimum. Experience working with children or transferable skills is a big plus. If you don’t have experience yet, we may be able to help you find voluntary work to get started.
How much will I be paid?
We pay fairly and offer competitive daily general cover rates. For long-term bookings, you’ll be paid to scale in line with your experience and responsibilities.
What skills do I need to be a SEN Teaching Assistant?
Patience, empathy, good communication, and a willingness to learn. Experience is helpful but not essential — we can support you to get started.
What’s the difference between a TA and an LSA?
A Teaching Assistant (TA) supports the whole class, while a Learning Support Assistant (LSA) usually works one-to-one with a pupil who has additional needs
What’s the difference between working in mainstream and SEN schools?
Mainstream schools support a wide range of pupils, including those with additional needs. SEN schools are specialist settings for pupils with more complex needs, often with smaller classes and tailored support.
Do 4myschools use umbrella companies?
No we use our own PAYE we do not believe umbrella companies are relevant in the education recruitment sector.
What is Right to Work in the UK?
Right to work means you are legally allowed to work in the UK, based on your citizenship or immigration status. UK law requires employers and recruitment agencies to check everyone’s right to work before offering employment. You can prove your right to work using a British/Irish Passport or with a Home Office online share code.
What is a DBS?
A DBS (Disclosure and Barring Service) certificate is a document that helps us ensure candidates are safe to work with children and young people. We use DBS certificates to identify any relevant criminal history and confirm suitability for school roles. This is a key safeguarding requirement and helps schools meet their legal and duty-of-care obligations.
How do you process a DBS?
4myschools process DBS applications using a Registered Body named Personnel Checks. A link is sent to candidates to complete where details and documentation are requested.
What is the Children's Barred List?
The Children’s Barred List is a legal register of people who are barred from working with children. We must check this list to ensure candidates are safe and legally permitted to work in schools. If someone is on the list, they cannot be placed in any role involving working with children, regardless of experience or qualifications. The DBS certificates we use must include a check of this list.
Can I use my Child and Adult Workforce DBS?
As per the DBS Eligibility Criteria and our auditor requirements, we are unable to use a DBS certificate which has checked the Vulnerable Adults’ Barred List, even if the Children’s Barred List was also checked. This is because the roles we offer only include working with children, not vulnerable adults. We can process a new DBS for candidates who do not have the appropriate checks. New DBS certificates can be added to current Update Service subscriptions.
Can I use my volunteer DBS?
The DBS do not allow employers to use volunteer DBS certificates for paid roles. We can process a new DBS for candidates who do not have the appropriate checks. New DBS certificates can be added to current Update Service subscriptions.
Why do I need to read your Privacy Notice?
Our Privacy Notice explains how we collect, use and protect your personal data during the recruitment process. It helps you understand your rights, including how your information is shared with schools and kept secure. Reading it ensures you’re fully informed and confident about how your data is handled.
What regions do you cover?
We cover the counties of Essex, Suffolk, Norfolk, Hertfordshire, Northamptonshire and surrounding areas.
How many schools do you work with?
4myschools work with hundreds of schools across our regions. We will focus on finding you work as local as possible.
How much work can you offer me?
We can offer you as much work as days you are free.
Can I use a payroll provider or limited company to be paid?
4myschools do not use payroll providers or limited companies to pay candidates; we pay candidates directly using PAYE.
Who is your pension provider?
4myschools use the People’s Pension for our candidate pensions.
What is QTS?
QTS (Qualified Teacher Status) is the professional qualification required to teach in most maintained schools in England. It shows you have met national teaching standards through approved training and assessment. We check QTS to ensure candidates are eligible and appropriately qualified for teaching roles.
How do I obtain QTS?
You can gain QTS by completing an approved teacher training route (e.g. a university-led PGCE, school-led training (SCITT or School Direct), or an assessment-only route if you’re already teaching). Training usually combines academic study and classroom experience, followed by meeting the Teachers’ Standards. QTS can also be applied for with relevant overseas qualifications. Once awarded, QTS is recognised across schools in England.
What is an OTT?
An OTT is an Overseas Trained Teacher – a teacher who qualified to teach outside the UK. We support OTTs in understanding their eligibility to work in UK schools, including visa status and recognition of qualifications. Some OTTs can teach immediately alongside a comparability document (ENIC), while others may apply for QTS depending on their training and experience.
How do I know what payscale I am on?
Your payscale is usually based on your role, qualifications, experience and previous teaching history. If you’ve worked in schools before it will often be shown in your contract or payslips.
Can I register with more than one agency?
Yes, you’re free to register with multiple agencies if you wish. However, at 4myschools we’re confident we can offer consistent, suitable work tailored to your preferences, meaning many of our candidates find they don’t need to register elsewhere.
Why do I have to read the DBS Privacy Policy?
The DBS Privacy Policy explains how your personal information is used and protected during the DBS check process. We’re required to ensure you understand how your data is handled and your rights. Reading it helps give you informed consent before we process your DBS application.
Why do you need to view the DBS Update Service to check my DBS?
With your permission, the DBS Update Service allows us to check your DBS certificate is still valid and up to date without applying for a new one. This helps avoid delays and ensures schools receive current safeguarding information. It’s a secure and efficient way for us to confirm your suitability for work in education.
Why do you need to store a copy of my DBS?
We store a copy of your DBS to evidence that appropriate safeguarding checks have been completed, as required by law. This allows us to confirm your clearance quickly when placing you into schools. Your information is stored securely and in line with data protection regulations.
Why do I need to read Part One of 'Keeping Children Safe in Education'?
Part One explains your safeguarding responsibilities when working with children. We must ensure all candidates understand how to recognise and report concerns. Reading it helps keep children safe and ensures schools meet their statutory safeguarding requirements.
Why do I need to read 'Disqualification under the Childcare Act'?
This guidance explains circumstances that may legally prevent someone from working with children in certain settings. We must ensure candidates understand their responsibilities and eligibility. Reading it helps protect children and ensures schools meet their statutory safeguarding duties.
Why do I need to read sections 6–8 of the 'SEND Code of Practice 0–25 years'?
These sections explain how schools support children and young people with special educational needs and disabilities (SEND). We need to ensure candidates understand inclusive practice and their role in supporting SEND pupils. This helps schools meet their legal duties and ensures positive outcomes for all learners.
Do I need to use AvailabilityGrid?
Candidates who use AvailabilityGrid are placed in schools far more quickly and easily as you can provide your availability and respond to offers of work immediately within the app.
Why do you need my bank details?
We require your account holder name, account number and sort code in order to pay you.
Why do you need my emergency contact details?
We require your emergency contact details so we can reach someone on your behalf if an emergency arises.
Why do you need my employment history?
We ask for your employment history to understand your experience and suitability for education roles. It helps us carry out safer recruitment checks, including identifying any gaps in employment, as required by statutory guidance and audit standards. This ensures we place you in schools appropriately, safely and in line with safeguarding requirements.
Why do you need references?
We request references to confirm your suitability and conduct in education settings. They help us verify your experience, reliability and safeguarding history, as required by safer recruitment guidance and audit standards. This ensures we place you in schools appropriately, safely and in line with safeguarding requirements.
Can you register me if I do not have Right to Work in the UK?
Legally we are only able to register and place candidates who have current and valid Right to Work in the UK.
Still Have Questions?
Thank you for taking the time to explore our FAQs. We hope this page has helped clarify any questions you might have. Remember, we’re here to support you every step of the way. If you need further assistance or have any other queries, don’t hesitate to reach out. We’re excited to have you on board and look forward to working together!